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Warranty Verification Terms
The complete terms governing the ANY-Glass Lifetime Guarantee and warranty claim process.
01Guarantee Coverage
The ANY-Glass Lifetime Guarantee covers sunglasses that are lost, stolen, or broken. The guarantee applies to the original purchaser for the lifetime of the product, beginning on the date of purchase.
02Claim Frequency
Warranty claims are limited to one (1) per calendar month per customer. A calendar month is defined as the 1st through the last day of any given month. If you file a claim in a given month, you may not file another until the first day of the next calendar month.
03Deductible & Shipping
Each warranty claim requires a $5 USD deductible plus a shipping fee (flat $9.95 USD within the continental United States). These fees are collected at the time the claim is filed and are non-refundable once the replacement ships.
04Replacement Style
The replacement pair may be any style from ANY-Glass’s current catalog, regardless of the original style purchased. The customer is not required to select the same style, color, or category as the original pair. All replacements are priced at $0 (covered by the guarantee) plus the deductible and shipping.
05Verification Process
To file a claim, the customer must provide the email address and phone number used at the time of original purchase. ANY-Glass verifies this information against our order records. Only paid orders are eligible for warranty claims. Orders that were cancelled, refunded, or unpaid are not eligible.
06Claim Denial
ANY-Glass reserves the right to deny claims that: (1) exceed the one-per-calendar-month limit; (2) cannot be verified against a valid paid order; (3) appear fraudulent or abusive; or (4) are filed by anyone other than the original purchaser. The guarantee is non-transferable.
07Processing Time
Approved warranty claims are processed within 1–3 business days of payment. Replacement pairs ship via standard shipping and arrive within 5–10 business days, depending on location.
08Modifications
ANY-Glass may modify these terms at any time. Changes apply prospectively to claims filed after the modification date. The core guarantee — lost, stolen, or broken coverage for $5 plus shipping, once per month — will not be reduced for existing customers.
09Contact
For warranty questions, contact support@any-glass.com or 1-800-ANY-GLASS, or use the Warranty Portal at any-glass.com/warranty.